Privacy Policy

This policy explains what Count does — and very deliberately does not do — with your data. It is written in plain language because that is the only language a privacy policy should be written in.

1 · The short version

2 · Who is responsible for your data

Count is published by Su Labs, a software studio based in India. Su Labs is the data controller for the limited data described below. You can reach the team at su.labs@outlook.in.

3 · What Count collects

3.1 Crash diagnostics (Firebase Crashlytics)

When the app crashes or hits an unhandled error, we automatically send:

• The crash stack trace
• App version, build number, device model and OS version
• A Firebase-generated installation ID — a random identifier not linked to your phone number, email, name or Google account
• The state of the screen at the time of crash (widget tree fingerprint — not the values you entered)

We use this exclusively to find and fix bugs.

3.2 Usage analytics (Firebase Analytics)

When you open a calculator, Count records a calculator_opened event whose payload is the calculator ID (home-loan, sip, income-tax, etc.). Firebase Analytics additionally collects standard metadata:

• App version, OS version, device language
• Approximate country, inferred from your IP address by Firebase — not your precise location; we do not request the location permission
• A Firebase app-instance ID (random, app-scoped, not linked to ads)

We never log the numbers you type — not the loan amount, not the salary, not the SIP figure, not your net worth. Firebase Analytics events from Count carry calculator IDs and standard metadata only.

3.3 Purchase records (Google Play Billing)

Black Pass is Count's optional one-time, lifetime upgrade (free for founding users during launch; a one-time price thereafter — never a subscription). When a paid purchase applies, it is processed by Google Play and Count receives only the entitlement ("this device has Black Pass"). We do not receive your card number, billing address or Google account email.

3.4 Net Worth data (stored only on your device)

The Net Worth tracker writes your asset / liability entries and the daily growth-line snapshots to Android's local key-value store (SharedPreferences). This data never leaves your device — there is no account and no cloud copy. It is removed when you uninstall the app or clear its data.

4 · What Count does NOT collect

We do not collect, request, or have any access to:

• Your name, email address, phone number, address, gender, age, race, ethnicity, political or religious views, or sexual orientation
• The financial numbers you enter (loan amounts, salaries, SIPs, expenses, tax inputs, net-worth values, results)
• Your precise location (GPS / network-based)
• Your contacts, calendar, photos, files or messages
• Your microphone or camera
• Your web-browsing history
• Any advertising identifier (Count does not show ads and does not use the Android Advertising ID)

5 · Third parties we share data with

We do not sell, rent or trade your data. We do not share it with any advertising network, broker or third-party analytics vendor beyond Firebase.

6 · Children

Count is intended for users aged 13 and over (financial calculators are not designed for younger children). We do not knowingly collect data from anyone under 13. If you believe a child under 13 has used the app and you wish their crash/analytics data removed, contact su.labs@outlook.in and we will instruct Firebase to delete the associated installation ID.

7 · Data retention

8 · Your rights

Under India's Digital Personal Data Protection Act, 2023 and the EU GDPR (where applicable), you have the right to:

• Access the data we hold about you — the Firebase installation ID and the calculator_opened event log tied to it
• Delete that data — email su.labs@outlook.in with your Firebase installation ID (find it in Settings → About in the app) and we will instruct Firebase to delete the associated records
• Opt out of analytics — uninstalling Count is the most reliable way; at OS level you can also limit ad personalisation in Android Settings → Google → Ads
• Lodge a complaint with the Data Protection Board of India (under the DPDP Act) or with your local Data Protection Authority

9 · Security

Because Count does not store your personal financial inputs anywhere off-device, the surface area for a server breach of your numbers is zero — there is no server. Crash logs and analytics events travel from your device to Firebase over HTTPS / TLS. We hold no passwords because we don't have accounts.

10 · International transfers

Firebase (Google) processes data in data centres around the world. If you are in the European Economic Area, the United Kingdom or India, your crash and analytics data may be processed in Google data centres outside your region. Google's Cross-Border Data Transfer mechanisms (Standard Contractual Clauses) apply.

11 · Changes to this policy

If we change this policy, we will update the effective date at the top of this document and (where the change is material) note it in the app's About screen. Continued use of Count after the new effective date constitutes acceptance.

12 · Contact

Questions, deletion requests, or anything else: su.labs@outlook.in

Su Labs · India · Count is published by Su Labs, makers of Count and Svasa.